1. No Online Financial Transactions

No financial payments, booking deposits, or monetary transactions are conducted or accepted through this website. This website is purely informational.

2. Clinic Billing & Payments

All payments for doctor consultation fees, diagnostic blood tests, and health checkup packages are collected in person directly at our physical clinic counter in Beliaghata, Kolkata, at the time of service rendering.

3. Cancellations & Refunds Policy

Because all billing takes place at the physical clinic desk:

• Appointments & Visits: Patients can cancel or reschedule their visits at any time without any online cancellation charges.
• Laboratory Diagnostics: Refund or sample cancellation requests for blood tests are evaluated directly at the clinic desk prior to sample processing.
• Billing Inquiries: Any queries regarding physical receipts or billing adjustments must be presented at the clinic billing counter with your original receipt.

4. Consumer Rights Compliance

This policy adheres to consumer protection standards under the Consumer Protection Act, 2019, ensuring fair, transparent, and prompt handling of all in-person clinic billing inquiries.

5. Contact Us

For any billing or service clarification, please reach out to our clinic helpdesk: